Configuring the Siebel Web Server Extension

During the software installation, we have installed the Siebel Web Server Extension (SWSE) on the machine hosting the web server. As with any Siebel server software, configuration steps must be completed.

In a previous section, we discussed the configuration of the SWSE logical profile, which is typically stored on a shared network folder that must be visible to the web server machine at configuration time.

We will now use the SWSE logical profile as part of the Siebel Configuration Wizard's process. On the machine hosting the web server and SWSE, we start with launching the Windows start menu shortcut for the Siebel Web Server Extension configuration. The following table provides details on the steps of the configuration process:

Step

Description

Tasks and Example Values

1

Start the Configuration Wizard.

Click the Siebel Web Server Extension Configuration shortcut in the Windows start menu that has been created by the Siebel installer.

2

Select configuration mode.

Select Configure Product in Live Mode.

Click Next.

3

Select configuration task.

Select Apply an SWSE Logical Profile

Click Next.

4

Select a load balancer.

Select Single Siebel Server

Note: Load balancing will be discussed in a later chapter.

Click Next.

5

Siebel Server host name and connection broker port.

Host name: appsrvrsieb1

Siebel Connection Broker Port: 2321 (default)

Note: These values come from the planning document.

6

SWSE logical profile location.

Browse for or enter a UNC path to the directory specified in step 5 of the SWSE logical profile configuration.

Click Next.

7

Final Tasks

Review the information about EVT.

Click Next.

8

Summary

Verify the selections and values you provided.

Click Next.

9

Do you want to execute configuration?

Click Yes.

10

A number of command windows are opened as the configuration wizard applies the SWSE logical profile.

Wait for all command windows to close.

11

Execution results are displayed.

Click OK.

12

The wizard jumps back to the configuration mode selection page.

Select Exit Configuration Wizard.

Click Next.

We notice that during the execution of the SWSE configuration, a utility named metabaseedit.exe is launched several times. This utility is used to generate the virtual directories for the Microsoft Internet Information Server (IIS), and associates those with the Siebel-specific file extensions such as .swe. The following screenshot shows the Microsoft Internet Information Services administration console:

The various virtual directories with a suffix of _enu (for American English) have been created by the metabaseedit utility. Each virtual directory is mapped to the same physical directory PUBLIC/ENU located at the SWSE installation directory.

In order to verify the successful SWSE configuration, we should navigate to the IIS Administration console and check whether a number of virtual directories exist and are mapped as described above.

If the virtual directories do not exist, we must review the files in the SWSE's log directory and repeat the SWSE configuration process after the cause of the problem has been removed.

Note

Execute the Siebel Configuration Wizard on your demonstration machine and configure the Siebel Web Server Extension. Verify that virtual directories are created on the web server.